Appointments

All consultations with a doctor are by appointment which can be made in advance. The time allotted for a consultation is 10 minutes. We aim to provide an appointment with a GP within two workings days although this clearly may be prolonged if the appointment needs to be with a specific doctor. If you consider you need an urgent appointment, please make this clear to the receptionist who will, subject to the advice of the doctors, arrange an early appointment for you.

You will understand the difficult position reception staff may be placed in when surgeries are already heavily booked, so please help them to help you and all our patients.

When you arrive for your appointment you will see that the practice has introduced a touch screen which enables patients to book themselves in for their appointment. This saves you from queuing at reception but you may still book in with the receptionist in the traditional way if you prefer.

It is our aim not to keep you waiting for your appointment but on occasions, this may not be the case as the doctor may have to deal with an emergency. We hope you understand that we must give these patients priority and the reception staff will keep you informed of any delays.

Please let us know if you are unable to attend an appointment so that someone else may benefit.

To Speak To A Doctor

If you wish to speak to a doctor by telephone, the best time is late morning when they have usually finished morning surgery.

Access the online appointment system

We are pleased to announce that we are now able to provide on-line appointment booking for our patients.  Patients can book any of the routine appointments for all doctors (maximum of two appointments can be booked at any one time).  Due to the complexity of nursing appointments, currently it is not possible to book nurse appointments on-line or appointments for minor operations.

If you wish to book appointments on-line, you will first need to register to access this service.  This is a simple process and you will only be required to do this once.  Please bring two proofs of ID to the Practice, a drivers licence or passport, together with a utility bill, bank statement or other official proof of residence less than three months old to the reception desk.  The receptionist will register you onto the on-line booking system and provide you with a PIN number.  Once you have this information you will have access to on-line booking from home.

Appointments can also be cancelled using this facility.

Home Visits

If possible please try to telephone reception before 11:30 am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

GP Training 

We are an approved Training practice for doctors seeking a career in General practice. GP Registrars are fully qualified doctors and are usually with us for a period of one year.

Some consultations are videotaped for training purposes and we ask patients for their permission to take part.