Repeat Prescriptions

The repeat prescribing service is a 48 hour service - .

• Patients should not therefore expect their medication to be ready for collection from the surgery before two working days have elapsed following their request. 

• (Please remember that the dispensary is closed on Saturdays, Sundays and Bank Holidays). 

• This means, if a repeat prescription is ordered on Friday afternoon the medication will be ready on Tuesday.

Although prescriptions may be printed shortly after the request is received, each prescription is scrutinised and signed by a doctor.  This is why it cannot be guaranteed that a prescription will be ready in less than 48 hours.

•  Whenever possible patients should use the repeat medication slip on ordering the next one or order On-Line rather than using the repeat prescription answerphone. These are the most efficient and accurate way of ordering repeat prescriptions and will ensure that errors are kept to a minimum.

•  Remember - the items listed on the repeat medication slip are the only items available as a repeat request. Any other items have to be authorised by a doctor.  This may therefore take longer and may mean that two prescriptions need to be issued rather than one.

•  When ordering a repeat prescription the boxes next to the required items should be ticked.  This list can then be posted to the surgery, handed in at reception or left in the box on the reception desk. 

•  Once they have been issued, medication can be collected direct from the dispensary  

• On-Line Repeat prescriptions requests