North Curry Health Centre - Doctors surgery opening times and what to do when we are closed

Noticeboard

Appointment System

When you call for a doctor’s appointment, you will be asked whether your need is:

“URGENT, ACUTE OR ROUTINE”

In order to help categorise your appointment, and ensure you see the most appropriate person, the receptionist may ask you if you can share the nature of the problem or issue. Please be assured that this information will be treated confidentially.

Named GP

If you would like to know who your named Doctor is please ask reception when you next visit the surgery.

Friends and Family Test

The Friends and Family test has recently been added to our website. it is your chance to provide feedback on your experience of the surgery.

Staff Training

The surgery will be closed for staff training on Thursday 7th March from 1.00 pm until 4.30 pm.

Patient Group Meeting

Everyone welcome to join us! We look forward to hearing your comments and suggestions. Please contact reception to find out how to participate.

Repeat Prescriptions

You can now order your repeat prescriptions through the online Prescriptions link. If you wish to register to do so please complete the patient online registration form and bring it along to reception with two forms of ID, one photographic and one proof of address so we can give you the registration information. If you are already registered to use online appointments you do not need to register again.

Gentle Exercises Classes

In association with Age UK, the Health Centre hosts Gentle Exercise Classes on Wed lunchtime 1.30-2.30 pm. No need to book. Just turn up in comfortable clothing by 1.25 pm.

Opening Times

Action When We Are Closed

Planned Closures

Christmas and New Year Holiday

Opening Hours

The surgery is open from 8.00am to 6.30pm Monday to Friday. Surgery times and the types of appointments available vary from day to day.

The dispensary is open from 9.00am to 6.30pm Monday to Friday.

Up-to-date details are always available at reception.

When We Are Closed

In the case of an emergency out of hours you can telephone:

Telephone 111 for direct help and advice
North Curry Health Centre on 01823 490505 and a recorded message will explain how to access help or advice.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Practice Training Sessions

The practice is closed on the first Thursday of each month from 13:00 to 16:30 for staff training. Your doctors and the practice team need to keep up to date with the latest treatments and techniques. To do that they have to undergo continuous professional development and training. This is to benefit our patients and is compulsory for staff to retain their professional registration

Like most other practices in Somerset, we have decided the best way to do this is to close the practice for half a day each month so that all staff can be trained together. This has been proven to be the most effective way of undertaking such training.

We recognize this could cause inconvenience to some patients so arrangements have been made to ensure all urgent and emergency cases are dealt with effectively.

Please telephone 01823 490505 and a recorded message will explain how to access help or advice.

CHRISTMAS & NEW YEAR

Friday 21st December – Open

Saturday 22nd December – CLOSED

Sunday 23rd December – CLOSED

Monday 24th December – Open

Tuesday 25th December – BANK HOLIDAY – CLOSED

Wednesday 26th December – BANK HOLIDAY – CLOSED

Thursday 27th December - Open

Friday 28th December - Open

Saturday 29th December – CLOSED

Sunday 30th December – CLOSED

Monday 31st December – Open

Tuesday 1st January – BANK HOLIDAY – CLOSED

Wednesday 2nd January – Open

Thursday 3rd January - Open

Friday 4th January - Open

MEDICATION ORDERS

ALL ORDERS REQUIRE A MINIMUM OF TWO WORKING DAYS

Please only order if your medication is due over this period.

To ensure all prescriptions are ready for Christmas we will not be taking requests after Thursday 20th December.

Any orders placed after this date CANNOT be guaranteed before 25th December.

Any orders placed after 5pm on Thursday 20th December WILL NOT be ready for collection until Thursday 27th December.

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